Ok, in the last post, we discussed the causes, but now the important question is: How can we enforce the after-sales culture in our society?
There is "Gehaz 7emayet El mostahlek" (Customer Protection), that should play the biggest role, but what about the people, they should play a role too..
1. You never buy something valuable without having a documented after sales proof.
2. When you experience bad after sales, you have to report it immediately to the Customer protection.
3. If it is an international brand, send email to the headquarters, I did it before with Nokia, and they really bahdelo raya.
What else guys? We need to be more proactive...